NavData & PMDG

Early on there were delays, but the last couple of updates and livery packs have been released on the marketplace within a week or two of the release on their website. Not sure what the issue is since this is pretty standard across all marketplace products now.

My frustration is more out of the lack of information provided, and this is as I have mentioned, more specific to Xbox users.
If there are delays, then there should be honest updates relating to them, not simply keeping people in the dark.

We have no control over that. The moment we deliver the files to Microsoft, they decide when it is released.

I am closing this discussion, I still have no idea what lack of information or what delays you are talking about.

Mathijs Kok
PMDG

Yup, that was my point. It was more so that the Microsoft process has been much more efficient so that once you guys have released it to them, they seem to turn that around faster than what used to be the case.

Im not really seeing any efficiency from Microsoft, just their typical lack of empathy.
I see there are multiple threads about this on various forums now, highlighting other peoples frustrations.

There isnā€™t much in the pipeline right now in regards to the Marketplace. Everyone is awaiting 2024 to be released and most major projects arenā€™t coming out until end of Q1 at the earliest. So there isnā€™t much for us to look forward to. Earlier this year they were getting new and updated marketplace items within a week or two, so it definitely was improved compared to a year ago.

So fast approaching Three Weeks since being given to Microsoft and still nothing for the Xbox users! Totally Shameful behaviour of MS, but alas not unexpected!

A bit more respect for the people at the Marketplaceā€¦

We had a lot of nonsense going around about this, and I made this post to set things straight.

https://forum.pmdg.com/forum/main-forum/pmdg-737-for-msfs/general-discussion-no-support/335997-for-mathijs-737?p=336441#post336441

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A bit more respect. At what point am I being disrespectful to any individual.
That article, started by Alan, from Brazil is quite clearly sharing his frustrations, experienced by Microsoft. Why PMDG team members feel that they need to apologise for this is beyond me. To simply say here are the facts and Say I will close this topic, does nothing to address the issue.
This whole gripe is directed at MS and their lack of empathy towards the Xbox users, not PMDG. I for one understand that once PMDG has completed their work if falls into MS for distribution; however I am dubious that financial motivation prevents developers pushing back at MS.
From reading the articles it appears that MS are using the 737 to test 2024?
I would like to know how long that information has been known, and why it simply could not have been disseminated to the communities; I think Alan may have a point, Xbox users are not taken seriously.
Perhaps if PMDG had simply not released this update directly, until the Marketplace release, there might have been some support!
Like I said, Shame on you MS; you are playing fast and loose with other peopleā€™s money.

We will ask Microsoft again to release this build. There is nothing from our end that would halt that (and there has been nothing for weeks)ā€¦

Mathijs Kok
PMDG

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Appreciate that. Certainly does no harm to ask.

Many thanks

I am scratching my head at a reason why this is taking so long to be released. Even without Mathijs intervention, this should have been released. At the very least, MS give us a legitimate reason. I for one am tired of firing up MSFS2020 and being perpetually let down by the lack of update!

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