Navigraph Cycle 2413 freezes FS24 on Dest Rwy Select

ISSUE DESCRIPTION

Description of the issue:
Using iniBuilds A330-200f I experience a terminal freeze when selecting the destination runway for the provided route:

Route: NZAA/23L LEVR2P IGBAT H384 NP H252 NS Y288 IPRAK AVNO1E NZCH/02
Location: NZAA default Ramp 77

If applicable, which aircraft is experiencing this issue:
iniBuilds A330-200F, will test additional iniBuilds A/C.

Have cross posted in Navigraph forums: Presence of 2413 in MS2024 freezes at Dest RWY Selection

MSFS2024 should handle error conditions much better than this.

Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes and no - issue resolves.

FREQUENCY OF ISSUE

How often does this occur for you?

100% reproduction for this route and aircraft

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Import flight plan from Simbrief in the EFB
  2. Import flight from Simbrief in A330 tablet
  3. Select departure runway and procedure
  4. Select arrival runway for NZCH 02
  5. MSFS2024 freezes

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Add-ons enabled: (Contents of Community folder)

navigraph-efb-simbriefapp
navigraph-nav-base
navigraph-nav-jepp

FSUPIC also installed

The freeze does not occur with navigraph-nav-base AND navigraph-nav-jepp removed

What peripherals are you using, if relevant:
With or without any peripherals

Are you using Developer Mode or have you made any changes to it?
No

What GPU (Graphics Card) do you use?
RTX 4070 16GB Ti Super

What other relevant PC specs can you share?

Device name PJ-785893-H01
Processor Intel(R) Core™ i7-14700KF 3.40 GHz
Installed RAM 64.0 GB (63.9 GB usable)

MEDIA

Jump to 9:00 mins after engine start for selection of dest rwy and freeze.

720P video (300MB) A330 Crash - 1735436945764.mp4
FHD video (1.1GB) Recording 2024-12-29 144355.mp4

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

The involvement of Navigraph makes this report unable to be a Bug since third party products are not supported by Microsoft.