Need to use Task Manager to Quit or Shutdown MSFS

Have the same issue since a few days but without opting into the SU10 Beta.

Steam Version and SimConnect (could be related to sth like that) and various other mods turned on tho

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes, this occurs to me about half of the times I exit from the menu.

Provide extra information to complete the original description of the issue:

Whenever this happens, sometimes the application does stay in the task bar (with no way to bring it to the foreground or close it from there), but other times FlightSimulator.exe will just stay in the background, consuming CPU and RAM resources without any visible presence outside the Task Manager. Never happened before this beta, no add-ons installed, Microsoft Store edition.
EDIT: Since this was merged in an older thread, I will stress that I started getting this with the Sim Update 10 beta, never had this issue before.

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question:
do you own such a logitech flight- radio- panel ?

I remember about very rare cases ( may be 5-10? since day one of msfs ) that this happend and I was never sure whether this started since I owned the Logitech Radio-Panel.

At least I remember, because after killing MSFS Steam sometime still believe the Game is running as long as I not also kill the LogiMicrosoftFlightSimulator.exe ( the plugin for the panels ).

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Yes I do. But they weren’t connected at the time. The only thing connected was a TM Warthog Joystick (no throttle, no pedals)

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hmmm… I need to check whether the plugin ( the Logi…exe ) is allways loaded ( auto with msfs start ) or only in case I have the radio-panel physical connected. At least we have a common ground. May be it is not caused from the panels and some other issue, but thought its better to mentioned these Panels ( and the Logitech Plugins - where we all know how ‘good’ there plugins are :wink: )

I own the TM Joystick etc too, but I expect no issues from these side.

Are you using Developer Mode or made changes in it?

No

Brief description of the issue:

FS does not leave the taskbar, when i validate Yes to quit.
I can see thumbnail on the taskbar, and the process/ram is still active. I play in windowed mode
Force to kill the process to close the session.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

i dunno, it’s irregular
PC specs and/or peripheral set up if relevant:

Ryzen 7 5700X , RTX 3080 16Go Ram

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Are you using DX12?

No

Are you using DLSS?

Yes


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Feedback has been submitted on this but internally we haven’t been able to reproduce this yet - I see some users who didn’t have this before SU10 though.

If anyone would be able to share more specific repro steps, pc setup specs, or perhaps a video, please do so we can look for a commonality. Thank you!

I have a full set of Logitech panels, and use FSRealistic. FSR loads when I launch the sim, and closes down when I close the sim. MSFS does not remain on my taskbar, and I don’t believe I have ever seen this issue.

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thanks… and yes… it is very ( much very :slight_smile: ) rare as mentioned and therefore I never thought to much about. And I forgot that I wanted to do a test :rofl:

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Check what apps are in your exe.xml file, and whether they completely close on shutdown. I had the same a while back, then I discovered Navigraph Simlink and Simbrief Downloader didn’t close when I shut the sim down and caused it to stay ‘active’.

When I close these down manually, MSFS stops as well

For me, who started getting this only after the Sim Update 10 beta, I can reproduce it almost always by simply going to the menu and exiting the simulator normally by clicking “Quit to Desktop” and “Yes”. Whenever the problem occurs, FlightSimulator.exe will still show up in the Task Manager consuming RAM, but its status is “Not Responding” until I kill the task manually.

So far, whenever I’ve used Alt+F4 to exit quickly from any point, I haven’t experienced this issue. I will try it more often to see if it’s a potential workaround.

I am using Windows 10 21H1 (will try updating to 21H2 as soon as I can) and the retail Microsoft Store edition, with no add-ons of any kind (except for the World Updates and official freeware). I’m using a non-English version of Windows so any video from the desktop might not be very useful, but if you think it can help I’ll try switching the language and make one with the Task Manager in view.

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Oddly it seems our roles have reversed and my Alt+F4 has now begun acting up lately. I get a Windows dialog box telling me something bad happened, but the next time I start the sim, it DOES NOT give me the safe mode prompt.

Faulting application name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002c8407f
Faulting process id: 0x187c
Faulting application start time: 0x01d89add2bac6273
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report Id: 4f090ff7-4c64-4918-b450-d73c629aa3ae
Faulting package full name: 
Faulting package-relative application ID: 
Faulting application name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002c56a49
Faulting process id: 0xf84
Faulting application start time: 0x01d89adacc9a8ffb
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report Id: c12d7da5-debb-4428-8e68-01c9c04d7182
Faulting package full name: 
Faulting package-relative application ID: 
Faulting application name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.27.9.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002c8407f
Faulting process id: 0x26ac
Faulting application start time: 0x01d8982ec7645c5f
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report Id: 4ae1dac6-a281-427e-8041-dcf97c93922a
Faulting package full name: 
Faulting package-relative application ID:
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I should add that the safe mode prompt has not triggered for me so far, either by killing FlightSimulator.exe in the Task Manager or exiting using Alt+F4.

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I wonder if the safe mode prompt does not trigger if the Community folder is empty, because mine is empty.

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That’s a good thought, mine is empty as well. I’ll add an add-on and see if that changes things.

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Hi @Jummivana,

I get this issue sometimes dating back to at least SU8 and possibly earlier. Unfortunately, I don’t have any specific repro steps; it seemingly occurs at random. Most of the time, MSFS will shutdown properly when I exit, but every now and then I have to terminate the process from Task Manager. I haven’t yet been able to identify any common root cause as to why it works normally most of the time but sometimes fails to shutdown.

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SU10_beta → https://forums.flightsimulator.com/c/sim-update-10-beta/ctds-bug-report-su9-beta/335

that’s why I had the Logitech-Panel plugin under suspection… but it is so rare that its happen in my case, no chance to do some tests…

  <Launch.Addon>
  	<Name>Logitech Microsoft Flight Simulator Plugin Steam</Name>
  	<Disabled>False</Disabled>
  	<Path>C:\Program Files\Logitech\Microsoft Flight Simulator Plugin\LogiMicrosoftFlightSimulator.exe</Path>
  	<CommandLine>-r</CommandLine>
  </Launch.Addon>

You are giving me a link to the beta section but bugs/posts that are not specific to the beta are often moved/merged to the general section, so here we are.

Case in point:

I still have this problem too (in the current normal PC-Release).
When using the menu to finish the flight simulator and after that confirming the quit dialog with yes msfs 2020 keeps running and does not respond anymore and I have to kill the task in task manager.
But when I am waiting for about 20 seconds before I confirm the “really quit” dialog msfs 2020 finishes normally.