New Feature: Mark as Solution

The Original Poster and Staff will now be able to mark a reply as the solution in the ‘General Discussion and Feedback’ section and the ‘Bugs and Issues’ section.

If you create a thread and someone provides an answer, here is how to mark it as a solution:

  1. Click on the three dots next to the topic that helped you solve your issue.

  2. Click ‘Solution’ to mark it as the solution.
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  3. It now shows up in green here:

  4. In the original post, the solution is now pinned to the message.

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What about threads themselves providing information being be a solution for someone? How can those be marked as a “solution”? Or is the new vote system and linking to said thread the only way of showing it’s effectiveness across the forum? Thanks for info :wink:

We have introduced the vote system as a way to gauge community support for specific topics within the #self-service:bugs-issues and #self-service:wishlist categories. In these categories, you can view the most voted for items, for example, this is the current top-voted bugs list.

The solution module is enabled in #self-service:bugs-issues and #community:general-discussion-feedback and allows the moderation team and original poster to highlight a specific reply if it answers a question.

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