Not able to buy anything on marketplace, mouse inactivated after clicking on "buy and download"

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regular client mode
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community folder was empty
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So i wanted to buy and download new ATR. Clicking on “buy and download” turns button into “purchasing ( i think)” and after that nothing. Aswell clicking mouse no matter where does nothing, but bringing mouse pointer over any clicking spot is recognized by highlighting that spot. So only way out is escape and arrow+enter.

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:

newest


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Hi am very new to this, but hope I can get some help, we have Xbox series S, and purchased the Qatar World Cup 777 aircraft, we have been charged, and in the content it says INSTALLED & OWNED… but we just can’t seem to find this purchased plane in our aircraft selection…… any help would be great please

Sure you bought a plane, not just a paint job (livery) for a Boing 777-300 which you must own beforehand to apply said livery?

@andretti72,
Please contact Zendesk for assistance.

@Lenbat,
You will need to own the 777 aircraft from the correct edition of MSFS. I have advanced your Trust Level so that you can create a new topic.