Hey I think I found the solution to your problem:
In your file explorer go to: Boot(C:)\Windows\System32\drivers\etc
Now you will find a file named hosts. Open it and check if there are the lines:
127.0.0.1 kh.ssl.ak.tiles.virtualearth.net
127.0.0.1 khstorelive.azureedge.net
If yes:
With this file follow theses steps: https://www.youtube.com/watch?v=ChusfjKkU58 .
Then open it and delete the lines above. Save the file and it should work.