On IFR Flights, ATC will demand altitude climbs above filed cruise and above aircraft service ceiling


ISSUE DESCRIPTION

Using any IFR flight plan filed using the EFB and “Send Plan to ATC” - ATC will not honor the planned cruise altitude and instructs player to keep climbing in 2,000’ increments, even beyond aircraft service ceiling. This is a consistent and reproducible defect.

If applicable, which aircraft is experiencing this issue:

All sim aircraft using Flight Planner and EFB in MSFS 2024

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Consistent with every flight using EFB Flight Planner

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

Using any IFR flight plan filed using the EFB and “Send Plan to ATC” - ATC will not honor the planned cruise altitude and instructs player to keep climbing in 2,000’ increments, even beyond aircraft service ceiling. This is a consistent and reproducible defect.

Filed with Zendesk as Ticket No. 240437

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video: