Thank you, this is quite encouraging indeed. I’ll hold some reservation since it could simply be a difference in the support agent addressing the tickets, but if more people receive this message it could be an indication that they are really in the process of fixing this.
As a reminder, everyone please upvote this thread. It needs only 9 more votes to make it into the Feedback Snapshot, which means that even if they are still against fixing the issue, they will have to publicly address it.