Hi,
Quite happy with FS2020 but just realised I only have the standard edition aircraft/airports but I paid for and downloaded the premium deluxe edition. Just checked my bank account and ms store to check that I did pay for the top product.
Any ideas on how to get this sorted? I did call Microsoft but never got out of endless loop of press 1 for this 2 for that.
Many Thanks
Ian
@OkayFountain51 Welcome to the forums.
Please note that the forums are not the official support channel for MSFS, which is Zendesk.
That being said many forum users may be able to suggest solutions to common problems that crop up.
For your particular situation, you could check out this official release for missing content: https://flightsimulator.zendesk.com/hc/en-us/articles/360015946980-Missing-Deluxe-or-Deluxe-Premium-content-Microsoft-Store-
Thanks, solved very quickly.
It turned out I was using a different login for Microsoft Store and FS2020. By using the same the missing content was available and downloaded ok.
Many thanks
Ian