Pilot Hours and Logbook reset to a week ago after Servers were down

Now again, although I updated the outdated Packages yersterday, MSFS asks again to update… und is not working online, when those updates are not accepted…what a ■■■■ with this MSFS all the time. FRUSTRATING.

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This just happened to me today. Possibly my network dropped for a few minutes while I was paused (non-action)? Then “Packages need updating”, then some weird “press any key” screen, then bye bye log entries and custom callsign. At least my controller settings were still there…

This seems like a pretty game-breaking bug…

Just imagine if this happened to your record of marketplace purchases?
Especially as Microsoft/Asobo do not provide any itemized proof of purchase receipt.

I keep seeing posts on this forum and others of data being lost and support being pretty difficult about it.

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I have the same problem, logbook entries gone

2 posts were merged into an existing topic: Playtime gone missing [Packages out of date]

happens to lots of people recently, see Playtime gone missing

Since this topic was created before a new issue has come up, going to close this so new ones do not get added to it.

Please use this topic for now as this topic has been pushed up:
https://forums.flightsimulator.com/t/playtime-gone-missing-packages-out-of-date/388213