Pimax Crystal Headtracking Dillema

The headtracking on the Crystal is abysmal. There’s a DISTINCT lag. When I pull my head back, the visuals come with me for a sec, then rebound back. When I move my head forward, the visuals push forward for a sec, then rebound towards me. I fly with a motion simulator, and it feels like my head is sliding around on ice, NEVER quite catching up to the action. Truly nauseating.

I’d return it immediately IF… the visuals weren’t so good.

I put my Valve Index back on and the visuals were SHOCKINGLY bad. The head tracking was crisp. No lag, and felt natural… but dear Lord, it was ugly.

Anyone have the same issues?

13900k + 4090, btw.

only another $200 and go with base station plate…

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With my Crystal I have no issues whatsoever with headset position tracking. I suggest investigating with Community folder emptied, HAGS off and possibly some other games.
Make sure there is enough light in the room.
Is this happening also without your motion rig? I would guess there might be something wrong with the motion compensation you probably configured for your motion rig.

Sounds like motion compansation not playing nice? I actually turn it off when I have motion on with thte crystal and it feels better weirdly. Your experience is similar to mine but not quite as extreme. Room well lit?

It tracks properly, it’s just slow to react, with or without the seat moving. Just sitting still, I can move my head forward or back, and there’s a really gross lag to the motion. Only a half, or 3/4 of a second… But that’s way too much. :person_shrugging:

I don’t actually used motion compensation. I’ve had an Index for a year and it tracks perfectly.

I’ll look at ramping up the light.

Thanks!

Do you have the base station plate? Does it work??

(Another $200 for the base station plate, another $200 for the wide fov lenses… I’m considering cutting my losses!) :joy::joy:

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Either your Crystal is faulty or there is something wrong with your setup. Consider contacting Pimax support or troubleshoot on your own (check with other game, empty the community folder, reset OpenXR Toolkit settings if you have it - maybe you have Shaking Reduction misconfigured).

My Crystal tracks perfectly, with the default inside-out tracking. Zero lag.

I don’t have a Crystal, but funny to see Pimax launch a Sim version, and a $99 Base Station plate offering vs $200 none Sim version. I’d look into that price drop as $99 might work. I thing $200 was ridiculous for the base station tracking plate. Since you have the OG index etc it will give you what you want.

I’ll add that with Camera tracking you need plenty of light and clear your environment regularly to get solid data in the HMD to track from. Most People seem quite happy with Crystal tracking but don’t like the hand controllers.

Maybe get an ir light to brighten up the room for the tracking camera’s… one headset might not be the other one… cheapest solution… but first check out that motion compensation, maybe that’s the clencher.

Hope you get it working the way you want.

I’d also wonder if you have an issue with your headset or setup?

My crystal is fine, no perceptible lag on headtrack that I’ve noticed (msfs, ac, acc, dr2 etc)

And I’ve still got Vive pro and 2 basestations. So I know what good tracking is like.

Have you tried some different usb ports on back of your pc? Unplugging as many other usb devices as poss? I wonder if there’s a usb gremlin at play here?

I’ve turned on so many lights I’m getting a tan, but no luck with the tracking.

I can sit dead still, and watch the view drift several inches. I put my head against my headrest and it’s like I’m floating closer to the panel.

Hugely gross. :face_vomiting:

I’m getting 55fps in the Cessna, though I’m slightly cpu limited. (And, I accidentally had Terrain LOD at 400!) So I don’t think it’s performance related.

This headset is so visually stunning, I have a greater sense of depth / world scale. Distant features I couldn’t discern with the Index makes for a much more immersive experience…

If it weren’t for the tracking issue.

I suppose I’ll buy a lighthouse faceplate.

(And pray I’m not throwing good money after bad.)

Are you 100% sure you don’t have any motion compensation incorrectly configured for your motion rig?
Are you sure you don’t have OpenXR Toolkit misconfigured (Shaking reduction)?

You may check Crystal on some other PC, on which you are sure nothing was installed for you motion rig. Even if if the FPS will be low (what you need to check is the tracking) or in some simple SteamVR game.
Is the tracking issue plaguing MSFS only or other VR games as well (like SteamVR starting “cliff house”).

Nah. I never set up motion compensation. Never needed it with the Index.

I did try a variety of shake reduction. Always the same. :man_shrugging:t3:

Thanks for the suggestions, though.

I was meaning to disable shake reduction. To disable as much as possible to make sure where the problem lies:

  • faulty headset,
  • issue related to your PC (chence the proposal to check on another PC)
  • issue related to MSFS (chence the proposal to check with other games - then checking with community folder empty and all accompanying software disabled - no OpenXR Toolkt, no PimaxXR, no motion rig control software, just plain MSFS).

Did you ask Pimax support for a troubleshooting session?

Out of curiosity were you ever able to solve this issue? I’m noticing the same with my Crystal, though not quite as severe as it seems you encountered.

I did not. They have base station faceplates on sale for $99 so I went ahead and ordered one. I’ll let you know if it helps.

I may have exaggerated a bit on how far things slide, but it’s a good few inches. And a viewpoint that slides even 3 or 4 inches, when trying to establish a turn visually, or make a stabilized climb or approach REALLY messes with VFR flight.

I also have a 1:1 panel that I can’t operate by glance & feel as I could with the Index. One second the knobs are where they should be, and a couple seconds later the whole panel is 4” off.

If this doesn’t work, I’ll either send it back or sell it. But the visual improvement that glass lenses have over fresnel are a must.

That’s unfortunate. I hope the faceplate helps and really would appreciate hearing back on it.

So, I’ve discovered something that may be of interest to you. If I cover the top two cameras on my headset my tracking issues pretty much disappear. I first tried just testing this by covering them with my hands as I turned my head back and forth and it seemed to make a difference so as a formal test I cut a few pieces of old ribbon my wife had laying around and adhered them to the headset using some painters tape. Seems to work. I’m going to give it a few more tests and if the results continue I’ll discuss this with Pimax support.

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Edit: didn’t work for me. :expressionless: thanks anyway.

I tried covering every conceivable combination of cameras to no avail. I did come to the conclusion that only the bottom two cameras are used for tracking, for whatever that’s worth. Cover either of those, and the view is locked in place.

sigh

I guess I’ll see how/if the faceplate works…