Playtime gone missing [Packages out of date]

Same for me today. MS Store version… Got the packages out of date message and then lost 800 hours. Fun.


Hi guys,
I have the same issue, void logbook, but before the “packages out of date” message, I got “your bandwith is not enough…” one . Grrrrr too

Same here - went on a short hop from EDDH to EHGG when the error msg showed up (outdated package) and the textures got blurry. The AZURE ATC hat some difficulties as well on an earlier flight. My Profile was reset too… only the latest 3 or 4 flights are in there - the rest got wiped.

Just to add: I own the MS Store version too.

got the same issue, seems like they have droped the ball , my version is the MS Xbox store version, not a Steam version.

A wild guess, server lost user’s data, run restore from the backup (old), now server and client data out of sync, server pop up to request to sync, if answer is yes, server upload data to override local data, synced. If you answered no, what ever you done your flight or restart the game, your local data override the server’s. Just a wild guess.

1 Like

The most interesting part is this only happened to me when I reset my password for the MS account

Pretty sure there is a “sync” message box for that. This “packages” thing sounds like a different animal.

Today again, MSFS wants to update outdeted packes, althoug updating it yersterday. This time i sayed NO. But MSFS doe not work onlinbe than, but offline only. Whats wrong?
MY GOD why does that MSFS doe not JUST WORK.
Everey now and than those awful show stoppers … I understand those sim friends going back tp P3D, even thgough grafics are so bad compared to MSFS, but at least - this works!

Same issue for me MS Store verion. Nearly 500 hrs wiped. Ignored the message this morning when flying. Booted PC tonight clicked yes on outdated packages and my game reset. Noticed the dodgy ATC this morning. We really need these files saved locally to solve this nonsense.

No it is going crazy… MSFS is asking me to insert Disk… it is a Microsoft Store Version.

Hopefully this helps.

Was the ATC just some crackling? I had that yesterday for a couple of starts and landings but now its gone :thinking:

I got the UK loading screen picture back after i rebooted the game. The Game works fine without problems but the Logbook Entries are gone.

Me too. In the UK. MS Store edition.

Lost logbook and my controller settings were set to default.

Oddly, it cured my “ctd when entering the controls menu” issue. YAY !

Mod edit: This post was moved in from another thread.

Today I got one of these messages “Packages out of date” grrrrrr
Subseqently flight simulator froze up completely, wouldn’t take any more key input and wouldn’t even let me got to task manager or windows start menu, so I had to hard reset the computer. Not good for MSFS, don’t do that.
As a result, my logbook was completely wiped clean, showed 0 flights. That’s annoying :unamused:
My accounts flying hours were reset to 0, I had more 530.
And some of the really difficult achievements were also reset to 0%, like e.g. Jack of all Planes, Journeyman and others that require long lasting effort. I only had 3 more achievments to go (World Traveller, Wing Commander and Decathlon), well that was that…
XBOX Console Companion App of course still showes these achievement, but in the game I will certainly not redo the lost ones. Since counting achievement progess did never work in any compehensible way, nevermind.

Well, forget about past achievement and flights and move on. First thing I’ll do is to install all the great community mods, like A32NX, WT CJ4, GNS530 mod and so on. I had never done that before.

Hello @Jummivana , do you have an update to this whole mess ?

J’ai également eu ce problème hier 08/04 vers 22h00, mise à jour, sans avoir le choix de “Bushtrip - Alaska” et d’un autre.
A l’issue : nombre d’heures de vol mis à zéro, le reste des données sur le tableau inchangé (pas de mise à zéro).
Plus de cohérence dans ce suivi.

Yeah sorry to hear.
It’s a real mess unfortunately.

I hope they will get it sorted asap.

1 Like

The Sim DOES NOT SIMPLY RESTART. It is RESETTING and messing things up: all log entries gone, all settings gone, strange behavior - f.i. sasking to put in a disk when starting up, but it is the MS Store version.