[Polls] Microsoft Flight Simulator 2024 Marketplace Feedback

Wonder how many are in the dev team as that could be how they get a couple

1 Like

Just to see what I could find I fired up something called MITMProxy, essentially a local HTTPS/SOCKS proxy, and with its inspection certificate installed I can now snoop all HTTPS traffic leaving my machine.

I then left a review of an airport I purchased for 2024, and inspected the traffic sent.

    "CustomTags": {},
    "Events": [
        {
            "CustomTags": {},
            "Entity": {
                "Id": "<HEX characters here>",
                "Type": "title_player_account"
            },
            "EventNamespace": "custom.title.C1771",
            "Name": "MarketPlaceItemRated",
            "OriginalId": null,
            "OriginalTimestamp": null,
            "Payload": {
                "Body": {
                    "BuildID": "1.6.34.0",
                    "BuildType": "Master",
                    "EventSequenceID": "55",
                    "GameBranch": "LIVE1.0",
                    "HitchCount": "100",
                    "IsInFlight": "0",
                    "IsOoF": "1",
                    "ItemID": "fs24-creativemesh-johnson-creek-3u2",
                    "PlatformID": "6",
                    "PlayerSessionID": "6A26D6F0-4DD0-471B-92F1-3F8E543BFCB9",
                    "Ratings": {
                        "global": "4",
                        "realism": "3",
                        "technical": "4",
                        "visual": "4"
                    },
                    "SandboxID": "RETAIL",
                    "SubSessionID": "2253AC97-EDA2-1ACF-00E3-5BFD151F44E5",
                    "Success": "TRUE",
                    "Tag": "SIMUPDATE4",
                    "Variants": [
                        "a07cb9"
                    ]
                }
            },
            "PayloadJSON": null
        }
    ]
}

You can see some identifying information here. My player ID, which I have munged, the product in question, and my “review” under ratings. Asobo/MS can 100% identify who reviewed what, and even if multiple reviews were made under the same session or not. Couple that with their HTTPS logs, and you have an IP address as well.

If anyone wants to have a play around with that, its easy to set up, just make sure you disable the system proxy when not actively testing with it.

9 Likes

You never fail to make me smile.

You’re one of my favorite people on this forum.

2 Likes

I doubt it. The people leaving reviews aren’t the people on this forum. Their aircraft are just fine for a large part of the FS customer base. I have a friend who likes flying outside the plane because he can see more. Those are the people they target. The people who would be critical of their products are not buying them
 so that’s why there’s few poor reviews.

1 Like

Of course they could and probably do. But that’s not the hundreds people are talking about.

I believe most of the products people are talking about have very few reviews - some even just single digits.

As far as “feedback” goes, I think there’s a place for filters. I do NOT think cheap (bad) aircraft should be removed. I think the people who think so are just being elitist and while they are entitled to their entitled opinion, their opinion doesn’t help MS. There’s no excuse for not knowing what these planes are like and MS makes money off every purchase. That benefits all of us.

The dev under discussion has some very popular products and some not so popular of course.

I surely wouldn’t jump on the conspiracy theory bandwagon, but that’s maybe because I know someone who likes and buys cheap planes.

I also think that market share doesn’t come to the forum so that’s why we don’t hear from them.

The main point is there’s room on the market for everyone. Despite the disparaging remarks going around the forum about some of the devs, I think they’re all sitting there laughing all the way to the bank. They’re making mountains of money with seemingly very little effort. I’d wager if someone was of the mind to purchase a bunch of those aircraft, they’d find that they all fly practically the same. The people who buy them are the same people on Facebook right now complaining about the SR 71 Blackbird and how they can’t get it to fly. They want to jump in and go, that’s it.

5 Likes

Couldn’t have said it better myself! Or if I have, I’ve done it too many times and am now just tired of sounding like a broken record :sweat_smile:

1 Like

And I am tired of saying all products should be honestly represented. Not banned from selling.

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They are. They’re not set to your personal standards. It’s like Amazon or (name whatever store) that lets you drop a star rating after buying.

Can the MS Marketplace have a sort of obligation for developers to provide a way of contacting them ? Now if someone buys something and has a question , we havr to search ourselves how to contact the developer , which in case of 2Pilot for example is not possible.

3 Likes

That could probably be an HTML link within the product description. Making it a mandatory part of having your products on the MP would be a positive change.

3 Likes

They already do require this - visit the product page of a product you own and you will find it there.

1 Like

May I ask how you do this ? I don’t see anything on Xbox and searching 2Pilot on google does t bring much up either

You’ve gone back to the product page of the exact livery bundle you own and don’t see anything in the product description?

It only says if we have any question , don’t hesitate to send an email but no email is visible where I can send to

Then you should 100% reach out to official support via Zendesk and let them know the Marketplace developer has given you no means to contact them for support. I’m fairly sure that’s a violation of Marketplace creator terms.

This was a reply I got from Zendesk once when looking for that information:

The difference in that case was that the creator’s email address WAS on the product page. I would suggest including screenshots of the product page showing the lack of email when you open the ticket with Zendesk.

Does this mean there is not presales contact possibility?
You must buy the product to contact the seller?
I do not think this is good business practice.

I guess a learning should be, if you do not find any further contact via the internet do not buy the product.

3 Likes

Most reputable companies selling aircraft have a website. Beware the ones where you do not find Internet visibility or positive feedback in these threads. Before buying research the company and the product feedback in this forum and others.

https://forums.flightsimulator.com/t/3rd-party-support-bug-reporting/601589/3
Most 3rd party devs support sites/channels are listed here.
But its NOT mandatory to give product support for marketplace items.
Yes its annoying at times, but NOT in their sales contract agreement