Poor Quality Bluetooth speaker sound


ISSUE DESCRIPTION

Description of the issue:

Bluetooth speaker that can act as a microphone requires Handsfree Telephony service to be disabled every time PC is restarted, or sound quality is very poor. Also can only use speaker volume controls to control PC volume when this is done when in the game.

FREQUENCY OF ISSUE

Every reboot and run of MSFS 2024

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Reboot PC.
  2. Run Sim, sound is poor, no volume control from speaker.
  3. Action screen shots in media section below. Issue is fixed until next reboot.

YOUR SETTINGS

Anker Soundcore bluetooth speaker

[PC Only] Not using developer mode.

[PC Only] nVidia 4080

[PC Only] i9

MEDIA





[END OF FIRST USER REPORT]


This doesn’t appear to be an issue with MSFS.

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

I did search for this bug and could not find one so I created using the template for bugs providing the information in the format requested, including details on my install. I am not sure why this is not being logged as a bug. This issue does not exist at all when using MSFS 2020 or any other application I have under Windows. MSFS 2024 is the only application I have ever encountered this issue. It is clearly approaching the sound input and output system differently than MSFS2020 and the need to do this every reboot is very annoying.

This is a bug though, as there is no normal way to turn off the BT mic input from the game. The game turning the mic on when you use bluetooth causes a low quality audio mode.
Even if i remove mic permissions from MSFS in the windows settings it still happens.

Hello @MarkJP123,

Please upvote and contribute to the existing Bug Report thread for this issue here:

Thanks,
MSFS Team