Premium Deluxe Purchased in June for Xbox Series X but only Standard installed

I seem to remember when I installed the game that some premium deluxe content was also installed. However when I go to the marketplace, it only shows I have standard installed. I looked at what the premium deluxe includes and one was the Boeing Dreamliner and another was Cirrus SR22 none of which are in my catalog. So I am curious how to resolve this issue. My Microsoft account shows I own the Premium Deluxe edition which includes the standard edition plus the premium deluxe upgrade.

If you launch the sim, go into marketplace, you should see the additional content and be able to download it.

When I do that (in Content Manager), it shows “Premium Upgrade” as installed, but not Premium Deluxe … also, when I look at installed I show all kinds of SR22 aircraft, I think 4 of them, but I do not show them as I browse all content… I would think that aircraft would show up as owned…however when I go to fly and select an aircraft, I do see a Cirrus SR22, just the one…

I might be wrong, but I think it’s in marketplace, not content manager

ok in the Marketplace I do see a Premium Deluxe Upgrade, but it does not say installed, nor owned, and shows $84.99 but paid $104 something in July…

I’d open a support ticket on zendesk. It sounds like it isn’t properly registering the additional content from the premium delux. They should be able to help you out👍

well I just went back into content manager and if I select the “Premium Upgrade” then the 3 horizontal bars on the far right, it shows me all of what that includes and as I compare it to the contents of the “Premium Deluxe” content of what I purchased on Microsoft’s it is identical…so I guess I have it all…condusing as it does not show the “Deluxe” in the name lol. well thank you for your help XR219!

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Glad to hear you’ve found what you need. It is very confusing, completely agree. Happy flying :blush:

also, hopefully an aid to others with the issue… when I click to fly the Cirrus SR22, the other SR22s that I said I didn’t see (I said I only found 1)…the others are in the Liveries section… Cirrus Kenmore for example …so I hope I and XR219 have helped you all! Happy Holidays!

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