Hi there
Unable to do a purchase on marketplace; buttons are greyed out for all items.
I tried disconnecting from MS account, disconnecting from Xbox live, I changed my password, reconnected and also enabled two factor auth and i’t still a no go.
Any idea ???
Resolved at Zendesk level - fix applied to account.
Hi there i’ve the same problem. What can I do? Thanks
I suggest you submit a support request
Market place buy buttons are grayed out and not working for me also. I reported to Zendesk and they sent me 3 things to try and marked it solved. None worked. I added to that ticket and eventually sent a new one and haven’t heard a thing since. I have tried everything including removing and re adding my payment method (PayPal) except a reinstall. Can’t even download the free items. Very frustrating.
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