[READ FIRST] About the Install, Performance & Graphics category

This section is dedicated to download & installation, performance and graphics issues. Add-ons/ Mods/ External content are not official MSFS content and may impact the stability of the sim – more information here


Visit the Community Dashboard page for more information on this category bug status.


In order to provide key information to the team, we invite you to read the below instructions and use the template. The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report.

Before reporting a bug, follow these steps:

  • Check if the issue has been identified in our Zendesk articles or Known issues

  • Check if a similar thread doesn’t already exist, if so, use the voting system. Please do not create duplicate threads.

  • Report only 1 issue per thread – be specific.

Template:

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Brief description of the issue:

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

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