[READ FIRST] About the Install, Performance & Graphics category

This section is dedicated to download & installation, performance and graphics issues.

In order to provide key information to the team, we invite you to read the below instructions and use the template.

This will help identify what could be the source of a specific issue but also help the community understand if they experience a similar situation.

Before reporting a bug, follow these steps:

  • Check if the issue has been identified in our Zendesk articles or Known issues

  • Check if a similar thread doesn’t already exist, if so, use the voting system. Please do not create duplicate threads.

  • Report only 1 issue per thread – be specific.

Template:

Give a brief description of the issue:

Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered: