Well, thank you for replying and I’m certainly glad to hear that you’re willing to improve that. However, I hope you understand that I have to say that this kind of R&D should’ve taken place before publishing the airport, otherwise the product should have been tagged with “early access” to avoid disappointment.
“Oh yeah, hm I’d be glad to help, alas I’m 4000 miles away from KHPN…umm…wait a minute…” ← that was honestly my reflex because I contributed to a few freeware projects in the past, and I know the difficulties obtaining data from a distance. But this isn’t a freeware project, it’s a commercial offer in the tier 2 price category and asking your customers for help to finish the product they paid for can be interpreted as a sign that you were biting off more than you can chew, to pick the least hostile interpretation.
Well, I’ll leave it at that, I feel actually quite terrible for having to tell you off. I don’t really care about the money, but I care about disappointment and I care about feeling bad for having this conversation.
and 2. we believe we were taxiing really carefully into the trench at RWY 34 of the best KHPN ever done for a flight simulator but still the undercarriage collapsed according to the message ending the flight prematurely.