Reputation At Risk

I honestly applaud and appreciate what MSFS, Asobo with Azure Cloud and BlackShark Ai have managed to develop in MSFS 2020 with innovative ideas and industry firsts in flight sim. This has all paid handsomely for them and also the numerous 3rd party developers with phenomenal sales, unmatched by any other sim.

But these achievements are consistently tarred by the ever repeated bugs that are introduced with every update. So much so that now it’s like a dreaded expected outcome with any update announcement.

The World Updates are beautiful and most welcome. And these can continue with whatever planned roadmap. But the complex sim update need not and should not be subjected to these artificial roadmap timelines.

No one is pushing for sim updates that are insufficiently tested and worse still with repetitive bugs. You are creating these target dates that are unrealistic and have proved time and time again that it’s problematic. Even when issues have been reportedly raised by the newly implemented QA the decision to pull the plug on implementation is not taken.

Even long established developers in this industry don’t announce update dates like MSFS/Asobo. Why do you think that is so? Surely they have more experience in flight sim development and bug issues. Take a leaf from their expertise and experience and adopt the same strategy.

STOP announcing update / implementation dates. Test, retest and then test again until absolutely sure. Listen to QA feedback and make wise decisions. Only when everything is fine announce dates.

You guys are surely discrediting yourselves by announcing dates and then trying to meet those dates and when not possible the management is unable or unwilling to pull the plugs. The result is obvious to the community.

MSFS makes a big statement of listening to the community. But over these 6 months listening to this crucial issue is ignored.

Thank you.

23 Likes

6 posts were merged into an existing topic: Can we please seriously discuss quality management?