Screen freezes during every flight in VR mode

User Support Hub Virtual Reality (VR)
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1

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Are you using Developer Mode or made changes in it?

NO

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

YES

Brief description of the issue:

When in VR I can commence a flight with no issues and start it and everything is going well until my VR googles go black and I am unable to continue the flight. On my PC screen I can see the double view of the VR googles side by side and the last view before my VR headset went black I can see on the PC but its frozen. The sound of the aircraft and ATC chatter still occurring but nothing I do will un-freeze the screen or reset my VR view I had. Even disconnecting the VR makes no diference. My whole computer will not respond to close down my VR portal or close down MSFS. I have to do a force shutdown and restart of my computer just to be able to have my computer return back to normal use. Doing that, however, shuts down MSFS and I have to restart my flight. This has been happening since the last update of your so called new MSFS game…according to release notes.

Provide Screenshot(s)/video(s) of the issue encountered:

cannot as nothing on my computer responds

Detailed steps to reproduce the issue encountered:

Normal preparations of a flight and generally within the 1st hour it happens everytime.

PC specs and/or peripheral set up if relevant:

G5 5000
Intel(R) Core™ i7-10700F CPU @ 2.90GHz 2.90 GHz
16.0 GB (15.8 GB usable)
64-bit operating system, x64-based processor
NIVIDIA GeForce GTX 1650 Super

Build Version # when you first started experiencing this issue:

Since latest update

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

To get help we need:

PC and Graphics card specs
What do you use to connect and at what settings.
Does it affect other games
What msfs settings in VR? Are you choking your headset?

This sounds like end user configuration, which good news you can fix. Took me awhile with my system but have it dialed down now for (mostly) clear, fast and stutter free. Post that info and we can provide help.

3

Hi BigDogE2231,
I moved your report to the User Support Hub Virtual Reality (VR) that is more appropriate to get support from other users.

4

Sounds exactly like my problem, I started a topic on it today not seeing your one. Its been happening for a couple of weeks at least for me, I think before the latest world update as well.

This actually started off as freezing when I selected “return to the main menu” option, it would part way load and then freeze, however that doesn’t happen now, it just freezes at random intervals mid flight.

It has happened with different Nvidea drivers as well, sounds like a game bug to me, not by the user.

5

Since the last update this also happens to me from time to time.
About my config
i7-13700K
32GB/DDR5
NVME SSDs
RTX 4070 TI / Driver Nvidia 551.23SD
PICO 4 / VDXR

I almost always use MSFS in VR and before WU Caribbean everything worked correctly.

But since this update, I also have from time to time this problem of the image freezing in the VR headset or when leaving a flight to return to the home screen but MSFS freezes completely and I I have to restart the computer altogether.

Is the problem with MSFS? From the latest VDXR update? I do not know…

Now I proceed as follows and I noticed that I had less of this problem by doing this:

  • I turn on the VR headset
  • I launch Virtual Desktop with the VDXR runtime
  • From the headset, I launch MSFS which also allows me to have the shortcut to launch VR from the MSFS home page
  • I activate VR

By doing this I notice less problems

6

Hi there DenverZman

See jpg specs of my machine.
No other games are affected. Just MSFS.
my settings in VR are a little hi but I try to keep them mid range.
I also add navigraph maps into the VR as well as GSX so that may also bump things up to high. Not sure. Could do with the assistance
Many thanks.

Display Diag
Display Diag695Ă—312 42.3 KB

System diag

7

I would guess that many of your problems are due to lack of VRAM. I have 12gb in a 3080ti and I just barely have enough in dense scenery.