Setting trim sensitivity and null

When trying to set controls trim and sensitivity it jumps to “DONE” and will not allow to set or change “NULL” or “Sensitivity”. This appeared to work properly before the second Update… A friend used it to setup his control surfaces and now gets the same thing “DONE”. Any help will be appreciated. My e-mail is gunk76@gmail.com Microsoft Support fixed my system earlier but neglected to change back to my account…