Sign out from Live results in a complete game reloading

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes

Brief description of the issue:

I discovered this by accident but it seems something may not be correct here, so I post this just in case. Sign out from Live via main menu brings back the old “press any key to continue” prompt, sign in is requested as expected but process then results in a complete game reloading: blue bar starts from 50% until main menu is displayed again.

Provide Screenshot(s)/video(s) of the issue encountered:

image

Detailed steps to reproduce the issue encountered:

Sign out while at main menu

PC specs and/or peripheral set up if relevant:

N/A

Build Version # when you first started experiencing this issue:

1.36.2.0


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Hi geloxo,
I moved your topic to the User Support Hub User Interface & Activities that is more appropriate to get support from other users.

Howdy @geloxo :cowboy_hat_face:

A quick little tip for the future…always check here: Online Services Monitoring as well as in News & Announcements :slight_smile: any issues are always posted there so always have a look!

If possible, I would also recommend changing multiplayer servers as well. However, this doesn’t seem to be the case for you.

If you have done that and you are still having issues, Is Online Functionality On?

(Options > General Options > Data)

Best of luck to resolve your issue, and let me know please your results!

Cheers!

The problem is not related to online functionality. That works well as expected, even if in my case I have multiplayer disabled. The issue deals with the UI itself instead and that´s why I think this may be a bug in the UI. I understand a sign out from Live should trigger the sign in event as it does but I don´t see why whole game should be reloaded again afterwards. Game was already loaded prior to the sign out event. For instance a connection loss or a manual network disconnection do not trigger that game reloading, just the reconnection to the online services (including Live) as soon as connection is available again.

Cheers

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.