I am so far past that its crazy.
even with Microsoft in my ear I have only made the issue worse (if thats possible)
I made every attempt to correct the issue (and yes pulling the plug was one such attempt) but to no avail.
I then made a horrible mistake and uninstalled the sim. (NOTE: Don’t do this )
I can now not download the sim from the Store. I get a failure code right out of the gate.
Code 0x80073CF9
Well apparently This is common and EVERYONE has a “Solution” Of course none of those solutions work.
So back online with Microsoft Support for assistance and jump through more hoops with no success. This included a reinstall of the OS (inplace upgrade) a fresh install is out of the question at this point.
Created a fresh user on the system with ADMIN rights and local user only. Download started at least but failed very quickly then nothing.
At this point I have a spot in the Store that says YOU OWN THIS but I have nothing to prove that.
This has been and still is a nightmare scenario