Sim wont start - stays on original splash screen and shows syncing data

If you say so I must accept that. It is made clear in no other forum or area that I have seen before. I know a great deal more about flying airplanes than I do about computers; and the possibly sad reality is that to run any of the modern flight simulations, one needs a great deal of computer expertise across a broad area (which would include some of the inner workings of Windows, another subject about which I know little other than how to turn on the computer!). I am grateful to those of you who do apparently have degrees in computer science, for the support you provide!

Having said that, I wonder how I might communicate to MS or Asobo or whoever wants to know such things, about this “syncing” situation, which I regard as a bug of the first order of magnitude… Thus far, at least, this is the closest thing to an Asobo or MS sponsored forum that I have come across.