Simply can't start the sim

Please tag your post with #pc and/or #xbox.
#pc
Are you on Steam or Microsoft Store version?
MS version
Are you using Developer Mode or made changes in it?
nope
Brief description of the issue:
can’t start MFS
Provide Screenshot(s)/video(s) of the issue encountered:
nil
Detail steps to reproduce the issue encountered:
well i “updated” MFS via the Microsoft Store, once done i tried to start via xbox app, icon launcher, MSstore… And nothing happen. Nothing start.
I’ve reseted Msstore and Game service, without success
PC specs and/or peripheral set up of relevant:
ryzen r7 5800x
RTX3070
32gb DDR4 ram
SSD
Build Version # when you first started experiencing this issue:
last one?

I can start the sim, run the sim for almost 85% through the Miramar Challenge
then WHAM!
Bleep Bloops . .
Sorry Chalie
Ever since the update.
Before that since the day I downloaded the sim never had a single issue.
Not once . ., . .
Now I got to try to figure ■■■■ out !
I don’t need the extra challenges and chores . . .

Don’t loose too much sleep over that.
It seems to be quite prevalent lately.
The longer the flight, the more chance of CTD.
There are a lot of posts on here on it.

mainly Game-Service users report problems, or is my feelt wrong ?

It is almost like it was a year ago. Almost all have longer flights, stutters, than CTD.
I haven’t seen much from the challenges, but !!!

ah… you mean the long flights, there are still reports yes.

I was more by the application start issues :slight_smile: … I have not realy steam user reports in mind related to that… but may be “random”.

1 Like

So… no idea what can i do to simply start the application?

Even my MFS icon in the taskbar is not working, and disapear.

If you haven’t yet seen this, start with this checklist.

You should also be aware that there does seem to be quite a bit of this happening since the update, You could do a search here to see if there are any other relevant articles.
There is also the “Support” button at the top of the page (which is where the link came from)
Let us know how you make out!

2 Likes

so im not the only one who can’t even start the application?

thanks you for the checklist, unfortunately it was not successful. I don’t want to reinstall the sim (again… just 5 times since i bought it, every time at each update btw).

Note that i’ve send a ticket to the support yesterday, still no answer yet…

1 Like

You most certainly are not alone.
I suspect Zendesk is quite bogged down with complaints.

Is there anything in your community folder?
If so, rename it to something like Community1, and then try, MSFS will build a new one.

i’ve removed anything inside, reboot. Not starting

Does it do anything at all?
Or click and nothing at all happens.

dead nothing
all the buttons for starting MFS (from MSstore, Xbox app, game icon) seems ineffective

Are all your windows update current?
Try sign out, then uninstall Xbox?
Reinstall, then sign in again.
If you are having trouble doing that here is another way.

1 Like

Nope sorry, done all the things to the letter, not effective :frowning:

i really appreciate your help btw. Thanks you for helping me.

1 Like

I think something went wrong for a bunch of us since the last update .
Since the last update, and I fly almost every single day without fail I have not been able to fly longer than 4 minutes or so. . . the sim updated and that is what I experienced .

Since even during Beta testing this PC has never had a single issue as far as crashing .
Since the last update I think I got one flight that lasted 10 mins.
the rest been like 3 minutes mostly in Miramar Challenge but not exclusively
a lil upset but what can ya do . . . .
I suppose I expect these things from time to time as they’re making the sim better for all.
They’ll get it worked out
or the issue turns out to be on my end, which I really doubt but it could also be .

1 Like

at every update there is something wrong for me.

Legit purchase and installation, i put 1800+€ building an hardware just for MFS, i follow every instruction by the letter.
Still i have problems others don’t. I mean i searched everywhere here and nobody have my starting problem.

I have to wait, sometimes months, before the hotfix. So every update i know i will lose time and effort. I am probably the only idiot who fear next update.

So far i’ve done:

https://flightsimulator.zendesk.com/hc/en-us/articles/360015760660-Microsoft-Store-Download-Installation-issues-Checklist?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoyMzcxMTQwLCJ1c2VyX2lkIjozNzg4MDQ2MTI2MzksInRpY2tldF9pZCI6MTMyMTQ5LCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTYzNzk5OTkzNX0.fp_4bwd47AYH8rT82HuoL1S-dc_UG0w8S3W7_WbBtRM => not successful

https://flightsimulator.zendesk.com/hc/en-us/articles/4405345181202 => not successfull

https://flightsimulator.zendesk.com/hc/en-us/articles/4405340433042 => not successfull

Zendesk is aware and put my status into “solved”
image

im starting to feel stranded

Solved is Zendesk terminology
Below you will find a short description of each status.

  • New: The bug report is in the queue and hasn’t been handled yet.
  • Open: You updated the bug report.
  • Awaiting your reply: Our team contacted you to request more information and is waiting for your reply.
  • Solved/Closed: The bug report has been handled and escalated to our internal bug tracker—Our QA team will then review the information and try to reproduce the issue thanks to the information you provided.

Dear


,
after the last update that was done yesterday, January 10, 2022. the simulator cannot be started completely. So, the simulator comes to the main menu, after which I select the departure airport, but after that it starts and the start comes to an end, but nothing happens. It’s as if the end is freezing. What should I do ? Help