I’m presuming you didn’t understand some of the note’s words, as none is in sim.
This is what some of it says (you need to see the orig to figure it out)
- You have said you emptied the community folder, so that’s done.
- Do you have any external applications running, such as an external weather program or such?
- If you are using any of the sim apps in this group, shut them all down.
- Shut down your computer and do a cold ( not restart) boot up.
The rest I suspect you got OK.
If you done all that, provide the rest of the info he asks:
- CPU
- GPU
- PSU
- MB
- Memory (including configuration)
- Sound (on board or stand alone)
- Monitor(s)
- Display resolution
and you’ve done what this post mentions.