SimUpdate 14 installation stuck at compressing stage

User Support Hub Install, Performance & Graphics
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Brief description of the issue:

SimUpdate 14 stuck at decrompressing step

Provide Screenshot(s)/video(s) of the issue encountered:

Screenshot 2023-12-05 174625
Screenshot 2023-12-05 1746251443Ă—804 165 KB

Detailed steps to reproduce the issue encountered:

My 1.35.21.0 SimUpdate 14 is stuck at compressing… see screenshot. What should I do?

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:

1.35.21.0

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

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If you have an antivirus activated, try deactivating it.

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I would look at this Zendesk guide: https://flightsimulator.zendesk.com/hc/en-us/articles/4406746650770-How-to-troubleshoot-packages-installation-and-decompressing-issues-Stuck-on-big-files- Has a lot of tips :sunglasses:

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Thanks guys, it worked. It seems like nothing was wrong, it just took forever for the last package to decompress… it never took that long before. No idea what it was.

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Moved from Bug Reporting Hub to Install, Performance & Graphics

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I can’t even get the updates downloaded as the servers are all bogged down!!.. I’m stuck at 636.56 mb of 4.40 gb and that’s just trying to get the standard content/mandatory update downloaded… (I guess I won’t be flying today!!) Obviously a cloud/server issue… There is too much draw to their cloud and obviously there is not enough server power to spread the download. ARG!

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Closing this topic because the issue has been addressed here.