[SOLVED] How to get refund no refund link in store

How do I get a refund as there is no refund button or link in the Microsoft Store website. I can see my purchase but reund option is missing?

Sorry to hear that you are having to refund the simulator.

Have you tried to follow these exact steps on refunds? https://flightsimulator.zendesk.com/hc/en-us/articles/360015885580-Refund-Cancellations-
I believe there may be some limits.

You may need to contact support if you are still having issues after following the steps.

have you tried: Xbox Support
?

1 Like

I was told by Microsoft I couldn’t get a refund because it’s a digital download…wtf? Not only am I not happy with the product but now you take my money and say sorry tough luck…

1 Like

Same here!
The game has been making me dizzy. I ware glasses.
I was just checking on a refund and in no way can I get one.
The process is a convoluted mess.
Will never ever purchase another MS Store product.

OP’s original question answered and solution link can be found in the first post.
I am closing this thread. However if the OP wants the thread re-opened then please send a PM to @moderators including the reasons for the request.

Onwards and upwards!