What happens when you click on the “Sign In” button? Do you get a prompt to enter your ID and password?
I use a PC and before the first update the XBOX logon screen ignored my Mouse.
The only way I could logon was to use the Tab button until the Sign In highlighted and then press the Space Bar to select.
the mouse will not allow me to click on the sign in.
Many thanks for your reply. This worked and i managed to get login.