Startup issues and settings lost

[AtomicGecko03]

Ladies and gentlemen, I have a problem.
I have seen this mentioned before, and have tried several offered remedies, but to no avail.
On startup, the Accessibility menu appears, followed a bit later by the graphics setup menu.
Having set these as required for the umpteenth time the program eventually loads up. However all of my saved settings are gone. Before I can fly I have to reset all the bindings for my joystick and throttle buttons. Next time I have to do it all again.
Please! Can someone tell me how to cure this nightmare!
Thanks good folks.

Sorry folks - suffered a finger slippage and clicked “solved” in error. This is NOT solved. Any help would be appreciated.

[Hester40MT]

Hi @AtomicGecko03,
Welcome to the forums!

I have moved your topic into Community Support as you are seeking assistance from the community.

The Bug Reporting is for reporting confirmed bugs that can be replicated. A template is provided to assist developers with this.

You may also seek assistance from Zendesk:
https://flightsimulator.zendesk.com/hc/en-us/requests/new

[Hester40MT]

@AtomicGecko03

Sorry folks - suffered a finger slippage and clicked “solved” in error. This is NOT solved. Any help would be appreciated.

I removed it for you.
All you need to do is click on the solution again and it removes it.

[MichaMMA]

I remember an older similar topic:

UI broken and reset user settings - Gaming Services update

Hi, since this morning the UI reset to default values every start of MSFS. Welcome screen and setup screen for the UI. After initial launch UI is leaking and cause freeze while try to update content in the content manager. Also leaking and freezes while try to navigate through the ui. Last action was the big uk update yesterday. Today I wanted to complete the couple of downloads that was also related to the UK update. Airports, Landing challenges etc. But stuck and freeze. Flight dynami…

Mentioned the gaming-service…

I remember other topics where users starts the game as admin, but not sure about that I can recommend that.

[AtomicGecko03]

I have uninstalled and reinstalled gaming services (Version 4.66.9001.0).
Oh, Windows 11 by the way.
The only thing I installed just prior to this issue was the Navigraph Simlink. I have removed that, but it makes no difference. I have no update option for Gaming Services, so I assume I have the latest. I tried disabling it, but that just stopped the sim from starting.
HELP!

[HethrMasn]

@AtomicGecko03

HELP!

Did you seek assistance from Zendesk as Hester40MT suggested?

I do not have gaming services issues. I assume it’s because I am using Windows 10 and the Steam version.

[AtomicGecko03]

I have messaged zendesk but not had a reply in three days.

[MichaMMA]

hmmm… the described solution was a bit more than re-installing game-services only.

UI broken and reset user settings - Gaming Services update

FIXED so time to restore default startup configuration for: Ms Store, CscService, DSP, WSearch, wuauserv

How to

1 Run the command prompt as administrator (CMD) Copy the command below, paste into CMD REG DELETE “HKLM\SOFTWARE\Policies\Microsoft\WindowsStore” /v AutoDownload /f press Enter 2 Copy the command below, paste into CMD sc config CscService start= demand press Enter 3 Copy the command below, paste into CMD sc config DPS start= auto press Enter 4 Copy the command below, pas…

But I own own Steam version ( which not need these horrible Gameing-Services stuff ) and so I can not be sure.

[Hester40MT]

Just a heads-up, Zendesk is only manned during business hours in France, Monday through Friday.