Stuck on the "Checking for Updates" screen while the game tries to install

Still not able to start the Sim after 3 days. The above route trace hints at a possible problem in the Microsoft global network or whatever they call it.

  • Hop 6 keeps adding about 140ms delay.
  • Starting with hop 7 there is a high ratio of intermittent packet loss

But anyway: Does anyone know where such a problem can be reported? It doesn’t seem to be an FS problem.

And yes, I have tried tracing hosts that the simulator connects to (according to netstat) - most of them show a similar pattern. All MS bound traffic seems to get absorbed into their network in a similar way.