Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.
Are you using Developer Mode or made changes in it?
No
Brief description of the issue:
Stuck on « fly » screen when button « online data » is on, even if all data like weather, Bing, traffic, etc are off.
Detailed steps to reproduce the issue encountered:
Set data online to « on » and try to launch a flight.
Build Version # when you first started experiencing this issue:
last update SU8
HEEEELLLLP !
Even after a reinstall, the problem is the same !
It happened just after a perfect flight, when I returned to the main menu.
Is it a temporary issue ?
Should I wait ?
What can I do ?
Everything was fine for several months…
Have you used the google map mod?
No
I tried the setting EN-US language in regional setting, disconnect and reconnect from my account, complete reinstall, nothing to do.
It looks like a problem I had several months ago, but I was not alone… this time, it seems appear only for me, so it doesn’t look like a server problem.
Do you have any third party antivirus running?
As well, ensure this is correct:
In the Windows Search Bar type in Control Panel and click on it
Click on “Windows Defender Firewall”
Click on “Allow an app or feature through Windows Defender Firewall”
Click the “Change settings” button
Look for the following apps in the list:
Microsoft Flight Simulator
Microsoft Store
Steam
Steam Web Helper
Steam Web Helper
Store Experience Host
make sure each app has 3 ticks, 1 to the left of its name, 1 in the Private column, 1 in the Public column
Click OK
Click the X to close off “Windows Defender Firewall”
Thank you, I will try ASAP
No, it’s not that, everything is OK.
I even tried with Windows Defender deactivated but nothing changes.
One thing I remember, is that between a perfectly working sim’ and now, I downloaded a plane from ORBX central DURING the sim’ functioning. I hope it told me to downloaded it only but it installed it into the community folder with some files into an ORBX folder. Since I’ve reinstalled the sim’ I deleted all of that, but … ?!?!
Any idea ?
Here is the troubleshooter that fits this situation.
If you get to the end of the list, there is a section marked Additional Troubleshooting.
Do every step in order in each article.
Let us know how you make out!
I have a answer from the ZenDesk, I will let you know if it works !!
Thank you !
1 Like