Stymied by "Cannot Log You into Xbox Live" Message (PC User)

I have been away from the simulator since before Update 6, returning today to encounter the above message blocking my access to the game. Soon after I boot up, I get the message. After I click “OK”, the program tells me to “Push any Button to Start.” Once I do that, I get the “Cannot Log You into Xbox Live” message again, putting me into an inescapable loop. Anyone know what to do?

Current outage with MS, affecting allot of Services / Systems.

https://support.xbox.com/en-US/xbox-live-status

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I’m having the same issue. I booted up flight simulator, then I was taken to the screen showing where you would login for the first time, but the box where you would enter the credentials is black. Then, after a few seconds, it took me to the Push Any Button to Start screen.

I now have a different kind of problem. When I boot the game up, it tells me (as is typical) that there is a mandatory update (I assume #6) and that I need to go to the Microsoft Store to install it. However, when I look up the game at the store, while it shows that I own it, there is no update option. Instead, it just says “play” which gets me back to the game and the same screen saying that I need to go to the store for an update. Anyone else with this problem – or better, a solution?

Check for a thread about installing the Xbox app. Seems that’s necessary this go around.

Download and install xbox app
https://www.xbox.com/en-US/apps/xbox-app-for-windows-10

Restart PC

Launch xbox app and sign in.

Recheck for updates in microsoft store app
Source https://forums.flightsimulator.com/t/cannot-download-mandatory-update/449821/291

Thanks. Saw this solution on another thread – it worked.

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Closing as I believe this was solved, please let me know if I misunderstood anything. If anyone has similar issues, please refer to the links above and the other thread which may help.