But imagine if they DID join the chat, and their response was like this:
We’ve read your posts and believe that a huge majority of problems are due to users simply either not reading the release notes, setting their graphics options too high, or allowing third-party software to interfere with the sim. Until we see definitive proof that our release has actually caused these CTDs and other issues, we will continue work on our upcoming changes. Thank you for your continued support as we move forward.
That’s probably what they think, but they won’t say it.