Hello,
I was having similar problems too. Since I bought the product during my holiday in Germany, I had no chance of getting a warranty in my country.
As a result of my correspondence with Thurustmaster support, they said that the magnet inside the device could cause problems due to dust. They sent me an instruction to access the sensor.
As soon as I cleaned the magnet of the sensor, the problem was resolved. I will share the best results after 1 week of use.
By the way, the Thurustmaster support team is very helpful and approaches problems positively. I would like to thank them again.
Thanks for the update. I would be very interested on your results & instructions. I ended up buying a new TR Boeing Yoke on sale but still have my original ābrokenā one. I would certainly try to fix it with your instructions.
Regards,
I wrote to them outlining, what I saw as, design flaws with the cable and photos showing the damage to the cables that were, clearly, not caused by abuse.
They sent me new cables, I installed them and the issue has been resolved.
Iād try a polite, diplomatic contact with their support staff.
I am now affected with this problem. My cockpit will rotate to the right when I pull back on the yoke. Sometimes on landing it will rotate right if I push down on the yoke. Very annoying problem. I have had 2 times where the cockpit rotates up. I am going to take it apart and check the ribbon cable. I tried the magnet trick that someone on Avsim used but it didnāt make a difference. I have noticed that if I have the left throttle slider down and the right slider up about 1/3 of the way I donāt have the problem. For now thatās what I am doing until I have a chance to take the yoke apart. This has to be a manufacturing defect or maybe a design defect. Too many people are having this problem.
I had the issue where the roll axis was ājitteringā a large degree from centre almost constantly. No amount of calibration would remedy this and I even tried the magnet on the back of the yoke to no avail.
I decided to open it up - I disconnected all the flat ribbon cables and tested each with a multimeter for opens or shorts. All were good. No issues were noted with the circuit boards.
As the roll axis was the issue I removed the back cover of the yoke to access the roll axis hall sensor, found no visible debris but did find the 2 cables connected to the board were under tension due to the way they were glued down to the yoke. I disconnected them, removed the glue and separated the individual wires so they could sit in a relaxed way. I cleaned the hall sensor on the board and the target on the yoke itself, reassembled and the calibration is now rock solid with no erratic responses.
Ya ive had this issue for a while now as well. Has thrustmaster come out with support or any sort of repair for this yetā¦ kinda odd that so many are having the issue and nothing seems likeā¦
I have read of a few people who documented the issue well with TM and they were fixed under warranty. I am sure TM knows about the issue. I have not sent mine in. So far moving the sliders the way I described has solved the issue for me.
Doing this worked for me had to use some electrical tape to secure the wires separately. Tested in sim and now I even get full roll control to the left. Only thing now is the two sliders that were giving me the issue before I disconnected them and accidentally threw them away. Oh well no biggie, at least the Roll and Pitch are working like they are supposed to. Thanks much for this.
Ok, so after months and months of procrastination, I finally got after this hardware problem LOL! I removed the panels as described above, looked around at the ribbons, hot glue, etc; inspected for frayed insulation and didnāt find any; then just put it all back together again after a light loosening up of the ribbon cabling. Was not sure that I had done anything meaningful at all and thought I may have to do some more reading, etc. Then put up a T7 flight LAX-PHL and voila, it was all better than new. WOOT Woot flight sim magic; reverse gremlins even! I thank all of you who have trod this path before me for showing the way, you folks all rock! Good flying to you!
Thank you so much for this info, I finally got around to trying this last night following 2-3 months of the same issues described in this thread and boom, problem gone. In fact Iād go so far to say that itās never been so smooth. Canāt believe ThrustMaster have manufactured them with this obvious fault. Too much glue in there holding down the wires and not allowing them to flex. Once I freed them up and moved the yoke around you can see how much they move during normal operation.
I would argue that if you were a heavy user of the yoke I would put some electrical tape around the area where the cables may rub over time (now they are not glued down) but as I normally fly jets and only manually fly the first 2-3k feet on take off and landing I didnāt see the point
Thanks very much for the info!! I was just about to trash mine and buy a honeycomb alpha. I took the bottom off as well and found a washer just hanging out. Its working great now.
