They’ve gotten all my tickets… Then again, that depends on what you mean. If anyone is expecting fixes immediately to submitted tickets, good luck on that. This is super complex software, every couple of weeks they’re posting what in their development backlog, what they’ve started working on and it’s expected finish date, and what’s in the backlog. Just because any particular bug doesn’t show up on the list, that doesn’t mean it’s not in the queue. I’ll be happy if the bugs I submit are fixed in 6 months.