Hey,
I have been having an issue I cannot resolve after following every available instruction out there on Zendesk and the Forums.
After the Update I could not connect to Online Services, my premium planes were unavailable and I got a CTD when starting a flight. To troubleshoot, I signed out ingame as suggested on Zendesk.
Since then, every attempt to boot has resulted in a “The servers are currently unavailable” Error at the point when normally the “Update” Dialog pops up. I have tried signing out and in at any possible point, I have ran every checklist available for troubleshooting Xbox Live and MSFS including several attempts to un- and reinstall any of the components. I have also tried to fiddle around with firewall settings, none of those did any good. I can connect via Xbox Live in other games requiring it, just with MSFS it appears to be a problem.
I am out of ideas. Did anyone else encounter those problems and found a fix?
Thanks in advance…
Did you try going to the Microsoft Store, Downloads & Updates, and see if there’s a Microsoft Flight Simulator update needing download?
I updated and reinstalled MSFS via the MS Store countless times.
Hi @SquawkDirty, I moved your topic into #bugs-and-issues:performance as this area is for the problem you are having.
If you are using the MS Store/Game Pass version, assure that you are also signed into the xbox app. If you have more than one xbox related app, assure all are signed in to the same account.
Thank you. All XBox related accounts have been reinstalled in the debugging process and I logged into every one of them with the same credentials.
When the CTD occurs, is it when you click on Fly Now or during the initial load prior to the main menu?
I do not encouter a CTD any more. I had encountered it when I could still go into the menu, while the flight was loading.
I now encounter a “stuck on boot”-like problem. I get the blackshark.ai clip, then the background image of the London-Update. Then I see an Xbox-Live window flashing up for just a blink of an eye (probably attempting to sign it) which fails after a few seconds and presents me a connectivity error warning (hence I had posted in the Connectivity category). If I acknowledge this error, I land on the “Any key to start” page where I am then prompted to log into Xbox Live which, when I do, leads right back to the error message mentioned aforehand.
Got it.
Usually signing out, signing back in works (all xbox apps & MS Store). 
I got it to work.
As mentioned in another thread where a user encountered CTDs on startup, I did the following:
- Uninstalled MSFS
- Logged out of MS Store / Xbox
- Rebooted and reinstalled
Then when booting the first time after clean reinstall, a cloud sync of your settings takes place.
I aborted this synchronisation process.
This allowed me to continue with the setup dialog and from there it was a normal install.
Apparently it was possible to synchronize a somehow corrupt config file into the cloud that kept the sim from booting when retrieved again.
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