Yes I ran as Admin, and besides I am the only one that uses this PC. I did speak a Microsoft agent and could not understand why it kept rejecting PW. Someone suggested trying to log in direct to the XBOX live, but cant find the reply for link. It may be on the Steam forums. Such a shame as I was looking forward tp playing FS2020. I have now received refund after I removed FS2020 from PC. I will continue to find a solution from MS/Xbox as to why this is happening. Hours of wasted time!