I have been on the phone over 12 hours (in 2 days) with various MS support staff. I had been unable to even start the download of MSFS. I would get an error every time. They tried dozens of changes to my PC to get it to work. Finally this morning 1 of the techs suggested re-installing MS 10. He took control of my computer, dowloaded and installed a new MS 10 and then went to the store and tried to download the program. IT WORKED!!! It’s still downloading. But it looks like it’s going to work. The solution after dozens of failed toys was to re-install MS10. It’s worth a try. Good luck.
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