Unable to edit / complete editing Cruise Altitude in EFB

ISSUE DESCRIPTION

Description of the issue:
I often cannot edit the Cruise Altitude on the EFB. I get very inconsistent ability to edit the cruise altitude. Sometimes it works fine, sometimes I cannot edit it at all, and sometimes I can start editing but unable to finish. For example, the last time I tried changing the altitude, I wanted to change it to 7000 ft. I was able to delete what was there, but then I couldn’t enter anything. After toggling FT/FL a few times, I was about get a 7 typed in, but that was it. After clicking through the screen switching buttons on the left side of the EFB a bit, I was eventually able to fill out the rest of altitude.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
It happens at least 25% of the time.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Open EFB
  2. Try to change the Cruise Altitude

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
NA

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
RTX 4090

[PC Only] What other relevant PC specs can you share?
NA

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, very similar

Provide extra information to complete the original description of the issue:
• The cruise altitude box in the EFB is unable to understand an entry in “feet mode” beyond three digits. At that point it adds a decimal after the third digit and locks up (cannot edit/erase):

Changing it to FL mode produces the following:
image

This is technically correct the correct FL entry for 115 feet, but absurdly nonsensical as an entry because my intent was 11,500’, which is FL115 (if you’re above the transition altitude).

However, once converted to FL, I can now edit it - so entering an FL of 115 and changing it back to “feet mode” now gives the intended cruise altitude of 11,500’

image

image

This is a really poor UI - especially because hitting backspace to edit the entry shifts the camera back and forth from cockpit to outside views when you do so.

1 Like

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