Unable to purchase bundles in Marketplace

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Yes

Brief description of the issue:

Several bundles in the MSFS Marketplace are unable to be purchased. Instead of being greyed out, the price and option to buy are missing completely. Some are still showing normally (e.g. Chinook and Osprey bundles from Miltech, or A320v2 Economy Class bundle from BravoAirSpace) but many livery bundles I’m looking to pick up (including several from 4Simmers) aren’t able to be purchased as a collection, only via their individual parts.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Has occurred on each attempt on both Xbox and PC, after un- and reinstalling both MSFS and all addons.

PC specs and/or peripheral set up if relevant:

Occurs on both Xbox and PC marketplaces

Build Version # when you first started experiencing this issue:

1.37.19.0


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Aaaaand of course after having this issue for the last week, 10 minutes after posting this I’ve found a workaround.

On bundles where this occurs, scrolling down to the bottom adds a small toolbar up top that retains the Buy etc buttons which work. Scrolling back up and these disappear and it’s back to what is shown in the screenshot. So seems to be a more basic UI bug.

Do you have the same issue if you follow the OP’s steps to reproduce it?

no

Provide extra information to complete the original description of the issue:

The upper part with price and buy option is displayed right away
I am using ms-store version. Are you using the Xbox version ?

If relevant, provide additional screenshots/video:

MS store version on PC and on Xbox as well.

A post was split to a new topic: Aircraft I purchased on Marketplace aren’t showing up after I reinstall the sim