Unknown Fault MSFS Dissapeared

User Support Hub Crashes (CTDs)
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1

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes - no folders in Community

Brief description of the issue:

Have MSFS on two PCs installed from XBox (purchased thru two different users) connected via WidevieW. After the most recent update today (8/7/2023), MSFS 1.33.8.0 disappeared (just stopped, no fault displayed or error event). This phenonium occurred on both machines. MSFS displayed the warning “Your last session ended unexpectedly.” Choosing either SAFE mode or NORMAL mode resulted in the same disappearance of MSFS on either PC. Results on either machine are the same.

Faulting application name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000014eb196
Faulting process id: 0x0x2428
Faulting application start time: 0x0x1D9CA0166BE063F
Faulting application path: C:\ProgramFiles\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 5f11e783-052e-46ac-bdb3-3f84d594b779
Faulting package full name: Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Provide Screenshot(s)/video(s) of the issue encountered:

Can’t find how to do it here

Detailed steps to reproduce the issue encountered:

Removed all entries in the community folder and deleted exe.xml. Attempted several times to start MSFS on either PC. Same results. Did not uninstall and reinstall as it is time consuming.

PC specs and/or peripheral set up if relevant:

Server PC Ryzen 9 with 32 Gig RAM, 2 512 G SSD and NVIDIA GTX 1660 Super - Windows 11. Client i7 Intel CPU, 16 Gig RAM, 2 512 G SSD and NVIDIA GTX 1050 Ti -

Build Version # when you first started experiencing this issue:

1.33.8.0

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

Hello!

Your topic has been moved into the General Discussion & Community Support category Tech Talk

The Bug Reports category is for posting suspected or confirmed bugs in the base sim (no addons, mods or utilities) that other users are able to reproduce without duplicating an existing bug topic. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the General Discussion & Community Support category. If the community can replicate your issue, first search the Bug Reporting category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report, then create a new bug topic using the provided topic template.

NOTE: All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

3

I believed it was a bug. Happened with version 1.33
8.0 on two PCs (2 purchased copies) at the same time. Created an exception. Uninstalled on 1 PC and reinstalled (full download - several hours). Fixed the exception. Uninstalled and reinstalled on second PC.

The only addon on the second PC was WidevieW and FSUIPC7.

If same result on 2 separate PCs with different hardware internals, how cannot that be a bug?

4

Time consuming to recreate.