Update Failure or Fake Update?

User Support Hub Install, Performance & Graphics
,
1

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

msfs-2024 Install, Performance & Graphics

2 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue: Update download failure
msfs-2024 city-update

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? yes

FREQUENCY OF ISSUE every time I start the sim

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS Double click on executable

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Double clicked on executable.
2. Update failes
3.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: PC, Keyboard, mouse, joystick, rudder pedals.

[PC Only] Are you using Developer Mode or have you made any changes to it?
N/A

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Ignore the tags. They don’t apply to anything with the exception of msfs-2024

3

Hi @sfkhgsrfgkhj ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.