FYI …If you haven’t done the firmware update DON’T.
Firmware update 1.3.0 causes the controller to randomly lock up for a few seconds.
HOTFIX 1.3.3 causes the axis controller to lose connection and stop working. Only power off the on will get it functioning again.
Hopefully they resolve this soon.
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Thanks for bringing that to everyone’s attention,
Is it possible to download the original firmware, to downgrade. Or at least any older version. You might need to use a switch to force a downgrade if it is protected from doing such things.
I just checked the website, and it looks like the 1.3, and 1.3.3 firmware apps are the only ones listed, though on another page it lists version 1.03 of the app itself. So to upgrade it you upgrade the app first, and it updates the controller?
If so, perhaps you could install the old 1.03 version of the app? Ah, you get it from the MS App Store. That could be tricky.
You might want to contact these folks in that case.
https://support.turtlebeach.com/s/contactsupport?language=en_US
I did that as soon as I discovered the issue…