VIDEO ATTACHED! Sudden 1FPS drops only on AMD laptop, Doesn't happen on INTEL/NVIDIA testers

Bug Reporting Hub Install, Performance & Graphics
1

Please tag your post with #pc and/or #xbox.
pc

Are you on Steam or Microsoft Store version?
Microsoft Xbox app

Are you using Developer Mode or made changes in it?
No

Brief description of the issue:
In the process of taking off or flying through random locations, Such as JFK airport or Tokyo airport, FRAME DIPS down to 1&2FPS quickly are encountered on my AMD/ATI specific laptop BUT NOT on other INTEL/NVIDIA testers (ALIENWARE AND HP OMEN).

Provide Screenshot(s)/video(s) of the issue encountered:

THE VIDEOS SHOWS THE EXACT ISSUE.

Detail steps to reproduce the issue encountered:
Additional info : My laptop outperforms the OMEN in FPS in most tests, The complaint is specifically for the DIP and not the overall performance. Tried the following troubleshooting progressively.

-TRIED RUNNING ON USBC TO MONITOR
-TRIED SETTING PERFORMANCE MODE
-TRIED ATI INPUTLAG REMOVER SETTING
-TRIED OTHER RAM STICKS
-TURNED OFF GAME MODE
-TURNED OFF CORE ISOLATION
-UPDATE ALL DRIVERS
-RESET RADEON CACHE
-TURNED OFF PHOTOGRAMMETRY
-TURNED OFF ONLINE/DATA USE
-REINSTALLED CLEAN ATI DRIVERS
-REINSTALLED WINDOWS 11
-REINSTALLED XBOX APP + FS REDOWNLOAD
-DISABLED FULLSCREEN OPTIMIZATION
-SET HIGH PRIORITY IN TASKBAR
-CHANGED PRIORITY TO BACKGROUND PROCESS INSTEAD OF RUNNING APPS

PC specs and/or peripheral set up of relevant:
ASUS G15, 5900HX, 32GB RAM
ATI 6800M 12GB GPU
WINDOWS 11
300MBIT FIOS ISP

Build Version # when you first started experiencing this issue:
LATEST AND GREATEST, 1.21.13.0

Thank you all in advance, Hoping someone sheds light to this issue before I set fire to my desk.

UPDATE: After painstaking testing, I singled out the culprit to the Terrain LOD slider !
Everything else could be maxed out, But the moment I start moving this slider from the low numbers up the frames just drop and turn to ish.

This is not the case with the other laptops, As their performance instead overall is affected as opposed to those spontaneous drops.

I wonder what can be causing this? I really doubt it could be a hardware limitation, This is basically a top tier AMD laptop that is neck to neck with the highest intel/nvidia equivalent. Hoping there’s a patch/fix or workaround… Any opinions are greatly appreciated.

2

Check specifically for new AMD chipset driver (not just gpu)

3

Thanks for the reponse! Unfortunately after downloading the latest AMD chipset/video drivers with clean install the results didn’t change.

UPDATE: After painstaking testing, I singled out the culprit to the Terrain LOD slider !
Everything else could be maxed out, But the moment I start moving this slider from the low numbers up the frames just drop and turn to ish.

This is not the case with the other laptops, As their performance instead overall is affected as opposed to those spontaneous drops.

I wonder what can be causing this? I really doubt it could be a hardware limitation, This is basically a top tier AMD laptop that is neck to neck with the highest intel/nvidia equivalent. Hoping there’s a patch/fix or workaround… Any opinions are greatly appreciated.

4

Try testing offline to rule out any networking problems

5

I’m not sure if I can help much. I have an Intel/Nvidia laptop, Razer Blade 15 with 10875h/2080S. Razer’s come with software to control power management of the CPU and GPU. I can control the CPU power levels and my FPS responds accordingly. I use lower power levels in less complex environments so my fans are low, then high power in larger cities to keep FPS up. Is it possible something similar is limited your CPU?

I use a program called Throttlestop to check these things. It will tell you why the power is being limited to the CPU (PL, temps, etc). That might help get to the root of it??

6

@DensestSnail693 Thanks, Tried that to no avail
@sttovo I understand what you mean, Used to love Trottlestop, But that’s an INTEL only feature to undervolt.

As previously mentioned, It’s narrowed down to Terrain LOD, Apparently there’s something not optimized for the AMD counterparts, Hoping it comes across MS or AMD for a fix.

7

Just an update… I ended up returning the AMD laptop, Nice as it was… that fps drop was a deal braker, and who knows when MS would address that glitch on that chipset/cpu/video card.

Happy flying.

1 Like