Walkaround puts me in the floor and I can't enter the aircraft

When I enter career mode and go through the cut scenes and choose my airport the sim puts me on the apron the 172 and in walk-around mode and it’s put me in the floor, when I walkaround I’m still in the floor and the only key that has any effect is W (I have all the key binds set up correctly). When I approach the 172 it tells me to get in the aircraft - but it won’t let me - whether I use the key bind or click on the aircraft door I just can’t get in. Walkaround doesn’t work in free flight either.

I’ve tried reinstalling twice and verifying and repairing.
I bought the sim through the Xbox app for PC.

if anybody has any ideas or solution they would be greatly appreciated.




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Hi @Guss4343c and welcome to the forum !,

Thank you for this report. We’ve moved your topic into the User Support Hub.

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At a bit of a guess I would think that perhaps cloud data is messed up hence reinstalling the sim does not resolve the problem. You can use a command line prompt to delete cloud data for MSFS 2024, but that will wipe you log book and control profiles.

How would I go about doing that?

HOW TO DELETE YOUR CLOUD SAVE ON MS STORE/XBOX APP
Close Microsoft Flight Simulator 2024
In the search box, type “CMD” then select Open to open a Command Prompt
In the window that appears, copy-paste the following command:

start shell:appsFolder\Microsoft.Limitless_8wekyb3d8bbwe!App -DeleteCloudSaves

Then you might have to press enter.

Nope, still got the same issue

On my keyboard I press shift + c to enter or leave the aircraft. Once outside of the aircraft I press backspace for 3rd party view. 3rd party view must be turned on in the settings. I also can press CTRL + C to crouch. I only use freeflight.

Sorry you are having the problem. Maybe something got messed up with your keyboard? Did you try unplugging it and plugging it back in?

It’s wireless - but it’s not just the controls, it’s the fact that it puts me in the ground as well, and doesn’t let me enter even by clicking the door.

I wish more of the sim could be installed directly on PC optionally for those with less good internet connect, but very adequate systems.