I have had my Moza Yoke for about 4 months - has been working great.
Entered SU4 and yesterday upon the game loading and just showing the main Start screen, the Sim threw out violent, continuous, not-normal oscillations which made the yoke travel to the left BEYOND the soft 90* stop hitting metal that stopped the travel at about 135* or more - almost upside down. The yoke then ‘centered’ wildly to the left and that’s now where the base thinks the yoke is.
All subsequent calibrations FAIL.
Good news is I sent a video to Moza and they responded within 24 hours setting up shipment to repair.
How these wild, violent oscillations made it through the Cockpit software to the device is for me a now very serious concern. How is there not some type of limiter or control in the software??? I just don’t get it how or even why this happened. It was absolutely the sole effect of the game popping into start that triggered it.
Will be without my Yoke for likely a month. Just an FYI - YMMV.
Thank you for the warning, and sorry to hear that it caused damage. Even in SU3, I find it strange how the sim gives FFB telemetry in the menu areas, there absolutely should be either a limiter on the sim side with control lockouts or inputs ignored, or maybe Moza can program to ignore menu inputs somehow? Either way, good to know, so thanks for sharing.
Thanks for the Warning. I’ve had this strange moments while in the loading screen as well as jolts to the AB9 AY10 and the DOF H3 while selecting aircraft. It’s been okay for a while but I ended up not turning on the moza until I was on the runway. It’s not really possible to do it though with my motion rig.
I’ve had this happen to me, but in SU3 and now the yoke sits about 23 degrees to the left and it fails the base calibration. There is a setting in the software where you can adjust how the yoke sits. I just recentred it via the software and it works fine (it still fails calibration though). I know I shouldn’t have to do this, but it still works, so I really couldn’t be bothered sending it halfway around the world for repair.
Moza Yoke user here. This is definitely a scary scenario. The jolts while in the menu are also a concern that I’ve had for a while. It’s very disconcerting and shakes my whole rig every time I click on a new menu item, etc.
Still on FS2020 and it seems that’s where I’ll stay for the time being. It may be next year until the sim is in an acceptable state. I hope I’m wrong, but we’re a year on and there are still some pretty massive problems with 2024 in my eyes.
So I had BOTH an AB9 and AY210 Yoke get broken with the insane startup fits - happy to report that updates in MSFS and Moza Cockpit seemed to eliminate this now in my experience.
Have to say that I have bought a stupid amount of expensive tech gear in my life and in my experience Moza is at the top of my Great Customer Service list - both were replaced with professionalism and efficiency.
Everyone I had contact with was nice, direct, detailed, communicative and pretty fast for how everything had to get checked and approved for me to get a brand new AY210 (mine was only 5 months old) and a factory refurb for my older AB9, which looks and acts brand new - better than what it replaced.
For spending this much money I was very concerned how things would go with warranty support - it went better than anything I would’ve scripted, and I LOVE VKB tech support. . I’ll buy anything from Moza today in complete confidence based on how I was treated.
