basically I agree, but come on: posting a dev block is probably not much more work than a few clicks. They could have done that on Thursday evening or even from their work computer at home in today’s time. Noone’s saying they should WRITE it on a holiday. But it looks to me more like noone bothered to even draft the thing after they realised that the day it was supposed to be published falls on a holiday. Stuff like that is all about appearances.
And since part of the Community again seems to be a little aggravated (like after every update) a little information could have been a nice appeasement. It’s a problem of most big companies. Normally the masses just want to get some feedback that they’ve been heard. The worst thing if you are angry is the feeling that noone understands your anger. So why not write something like this:
“Hey folks. Thank you very much for all your feedback on last week’s GOTY update. It’s been a great help to us. It’s “Thanksgiving” in the U.S. so many people are on holiday visiting their families, so there won’t be comprehensive Dev Blog this week. Our team will be evaluating and trying to reproduce the bugs you mentioned. We’ll get back to you over the next Dev Blog updates, about what can be realised quickly. Thanks”
That’s all it takes. People know what’s going on and that’s it. No promises made, but also not the feeling of being ignored. And every company has some PR guy who KNOWS this stuff and should be on it ASAP.