I’m also experiencing the same issue. After consulting with other communities, I received responses suggesting that changing the language settings of the game and my computer to English might solve the problem. Unlike the video shared by the previous user, I couldn’t see the ATC option in any situation, such as starting the engines in the A320 aircraft and requesting pushback from the gate.
it should be noted that while changing the game and computer language to English does resolve this bug, it causes a significant inconvenience. Therefore, it should be fixed to alleviate these issues.