Why is it that we are left to discover and discuss fixes, workarounds and performance issues by ourselves? Doesn’t Asobo have any shame by not appointing one, two, three devs to monitor these forums and chime in once in the blue moon? Why is this such a rocket science to provide a proper customer service and involvement in the community which you “care so much about” (until the sale is completed)?
what about today’s dev update ?
What about it?
every thursday but nothing so far …
What an unhelpful rant.
Developers are busy developing, not reading forum posts. Zendesk (link at top of page) is for reporting bugs, and those get sorted, grouped, and prioritized for the developers.
That’s not what I’m implying. I want someone from their team to be directly involved in this community. The Zendesk ticket submission is a total sham, I want someone from their team to talk to us.
Like every developer update in last about one year, it will be updated at night in Europe time.
Jog along then little buddy. See ya.
No. They are doing things efficiently to deal with issues from > 1 million customers. The developers don’t have time to hand-hold on forums, they have work to do. The forum is for people to help each other.
Plus, honestly, reading some of the toxic posts on the forum would be totally demoralizing.
Toxic as in, holy s**t we’ve released a half baked product and now have to face the music?
LOL, this thread is just a rant, and there are already more than enough rant threads.
They already stated that there will be update in this month?
The official support channel for MSFS is Zendesk (link at the top of the page) and not this forum. There is developer feedback weekly to the community and Zendesk is responsible for providing official statements on how to deal with support issues.
Any and all official feedback to MS and/or the developers needs to be made through official channels.
Thanks everyone for your understanding in this matter.